Terms and Conditions

---

Welcome to The Moon & Quill! By accessing or using our website, purchasing products, or interacting with our services, you agree to the following terms and conditions. Please read them carefully.

The Moon & Quill is a small handmade business offering jewelry, accessories, apparel, and lifestyle goods. All items are handmade or custom-designed, which means slight variations may occur. These variations are part of the uniqueness of handmade products.

• All prices are listed in USD and may be updated without notice.
   
• Payment must be made in full at the time of purchase.
   
• We accept major credit/debit cards and other payment methods available through our online checkout.
   

• Orders are processed within 3-5 business days
   
• Delivery times vary based on shipping carrier and location; we are not responsible for delays once the order has been shipped.
   
• Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
   

• Because our products are handmade, we only accept returns or exchanges in cases of product defect or error on our part.
   
• Requests for returns or exchanges must be made within [X days] of delivery.
   
• Custom pieces are final sale and cannot be returned or exchanged.
   

Customers are responsible for following care instructions provided with products. We are not responsible for damage caused by misuse, neglect, or failure to follow instructions (e.g., washing cups in the dishwasher, ironing directly on designs).

We gladly accept custom orders. Please note:

• Full payment may be required upfront.
   
• Processing time for custom orders will vary and will be communicated at the time of order.
   
• All custom orders are final sale.
   

The Moon & Quill is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

Your personal information is used solely for the purpose of processing orders and will never be sold or shared with third parties, except as required to fulfill your order (such as shipping carriers).

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website and services after changes are posted constitutes your acceptance of those changes.