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Please reach us at sarah@themoonandquill.shop if you cannot find an answer to your question.
Most orders ship within 3β5 business days. Custom pieces may take longer depending on complexity, but weβll keep you updated every step of the way.
Yes! π We proudly ship anywhere in the U.S.
Each piece is handmade with care using materials like resin, clay, acrylic, glass, or yarn. All of our earring hooks and findings are nickel-free and most are hypoallergenic. Exact details are listed on each product page.
We love making gifts special. Just leave us a note at checkout, and weβll wrap it up with care.
At this time, we ship all orders β but if youβre nearby, message us and weβll see what we can arrange.
Because many of our items are handmade or specially curated, we do not accept returns or refunds. Blind date books and mystery items are final sale due to their surprise nature. If your item arrives damaged or there is an issue with your order, please reach out within 3 days of delivery and weβll gladly make it right.
Oh no! π’ Please email us with a photo within 7 days of delivery, and weβll work out a replacement or refund.
Just fill out the commission form on our site and share your vision.
Usually 2β4 weeks depending on complexity. Weβll confirm the timeline when we discuss your request.
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